Privacy Policy

This Privacy Policy explains how Safeplay Technology Ltd (“we”, “us”, or the “Company”) collects, uses, stores, and protects your personal data when you access https://www.gotobet.com and related services.

1. Legal Basis

We process personal data based on:

• Contract performance

• Legitimate interests

• User consent

• Legal obligations

2. Data Collected

We collect:

• Account data

• Contact data

• Device data

• Financial data

• Location data

• KYC documents

• Usage data

• Fraud detection data

• Marketing preferences

3. Use of Data

We use data to:

• Provide services

• Verify identity

• Process payments

• Improve experience

• Prevent fraud

• Meet legal obligations

• Marketing and personalization

4. International Transfers

Data may be transferred internationally with safeguards such as SCCs and DPAs.

5. Data Retention

• Account data: while active

• Transactions: up to 7 years

• Fraud data: up to 5 years

6. User Rights

Rights include access, rectification, erasure, restriction, objection, portability, and complaints.

7. Security

We use SSL, MFA, access controls, audits, and security standards such as ISO 27001.

8. Minors

Users under 18 are not allowed.

9. Data Sharing

We may share data with affiliates, service providers, regulators, and fraud prevention entities.

10. Marketing

Users can opt out of marketing at any time.

11. Complaints

Users may contact the Belize Data Protection Commissioner.

12. Updates

Policy may be updated at any time.